Chatbot Explainer Series - Zero-Shot/Few-Shot Models

One of our previous chatbot explainer posts discussed that intent detection–the chatbot’s ability to recognize the correct intents from the customer’s inputs–is the most fundamental functionality for chatbots. Intent detection is usually enabled by a machine learning model which is built by the enterprise user through the creation of intents and a large body of utterances for each intent. However this process can be greatly simplified and accelerated by using a zero-shot or few-shot model.

Chatbot Explainer Series - Zero-Shot/Few-Shot Models

One of our previous chatbot explainer posts discussed that intent detection–the chatbot’s ability to recognize the correct intents from the customer’s inputs–is the most fundamental functionality for chatbots. Intent detection is usually enabled by a machine learning model which is built by the enterprise user through the creation of intents and a large body of utterances for each intent. However this process can be greatly simplified and accelerated by using a zero-shot or few-shot model.

Chatbot Explainer Series - Knowledge Extraction

Our previous chatbot explainer post discussed chatbot templates which can accelerate the chatbot development process. Today we will explore another feature that can have the same effect–knowledge extraction, which enables the chatbot to parse structured and unstructured data sources into content to be used for answering customer questions. Knowledge extraction is classified in the Training category of chatbot product features.

Chatbot Explainer Series - Knowledge Extraction

Our previous chatbot explainer post discussed chatbot templates which can accelerate the chatbot development process. Today we will explore another feature that can have the same effect–knowledge extraction, which enables the chatbot to parse structured and unstructured data sources into content to be used for answering customer questions. Knowledge extraction is classified in the Training category of chatbot product features.

Introducing the Daybreak Analyst Brief for Chatbot Vendors

We are excited to announce our latest research service for chatbot vendors, the Daybreak Analyst Brief. The brief can be a critical asset in your marketing and sales efforts by showcasing an industry analyst evaluation of your product to potential customers.

Introducing the Daybreak Analyst Brief for Chatbot Vendors

We are excited to announce our latest research service for chatbot vendors, the Daybreak Analyst Brief. The brief can be a critical asset in your marketing and sales efforts by showcasing an industry analyst evaluation of your product to potential customers.